General Questions

What products does Smart Folder offer?

Smart Folder offers two main products:

  • Smart Folder App: A desktop application for encrypting and packaging files for secure distribution with AES-256 encryption.
  • Trade Control System: An automated trading execution system that connects TradingView alerts to your broker for real-time trade execution.

Smart Folder App

What is Smart Folder?

Smart Folder is a desktop application that allows you to encrypt and package files for secure distribution. It's designed for developers, creators, educators, and businesses who need to protect their intellectual property while providing a seamless experience for end users.

Which platforms does Smart Folder support?

Currently, Smart Folder is available for Windows 10 and newer. We're actively working on macOS and Linux versions, which will be available soon.

Do I need to create an account to use Smart Folder?

No, you don't need to create an account to use the free version of Smart Folder. Simply download and install the application to get started. For paid subscriptions, you'll need to provide an email address and payment information.

How do I get started with Smart Folder?

Getting started is easy:

  1. Download and install Smart Folder from our website
  2. Launch the application
  3. Drag and drop the files or folders you want to protect
  4. Configure your protection settings
  5. Click "Create Protected Package" to generate your secure package
What types of files can I protect with Smart Folder?

Smart Folder can protect virtually any type of file or folder, including:

  • Executables and applications
  • Documents and spreadsheets
  • Images, videos, and audio files
  • Source code and scripts
  • Complete project folders with multiple file types
Can I customize the launcher for my protected files?

Yes, Smart Folder allows you to customize your launchers with:

  • Custom names and icons
  • Splash screens and loading messages
  • License verification requirements
  • Time-limited access options

Advanced customization options are available in the Standard, Professional, and Enterprise plans.

Does Smart Folder support password protection?

Yes, you can add password protection to your packages. Users will need to enter the correct password to access the protected content. We recommend using strong, unique passwords and sharing them securely with your intended recipients.

Can I set expiration dates for my protected files?

Yes, with our Standard plan and above, you can set expiration dates for your protected packages. After the specified date, the files will no longer be accessible, giving you control over the lifespan of your distributed content.

Trade Control System

What is Trade Control System?

Trade Control System is an automated trading execution application that receives alerts from TradingView and executes trades on your connected broker automatically. It eliminates the need to manually place trades, allowing your strategy to run 24/7.

How do I get started with Trade Control System?

Getting started is simple:

  1. Purchase a license - Choose Monthly ($20/mo) or Lifetime ($499) from our website
  2. Check your email - You'll receive your license key and download link
  3. Download & Install - Get the Windows installer or the Mac app from the Trade Control System download page
  4. Activate - Enter your license key in the Settings panel
  5. Copy your Webhook URL - The app generates a unique webhook URL for your account
  6. Configure TradingView - Paste your webhook URL into TradingView alert settings
  7. Start Trading - Click "Start Trading" and your alerts will execute automatically!
How do I set up TradingView alerts?

To connect TradingView to Trade Control System:

  1. Open TradingView and go to your chart
  2. Click "Alerts" (clock icon) and create a new alert
  3. Set your conditions (price, indicator signals, etc.)
  4. In the "Notifications" section, enable "Webhook URL"
  5. Paste your unique webhook URL from the Trade Control System app
  6. Format your alert message as JSON (the app will guide you)
  7. Save the alert - signals will now flow to your app!

Tip: Your webhook URL looks like: https://app.smart-folder.com/webhook/tcs/YOUR-LICENSE-KEY

What brokers are supported?

Trade Control System supports multiple brokers and trading platforms. The system works by executing keyboard commands and mouse actions, making it compatible with most desktop trading platforms. Configure your broker connection in the Settings panel.

Can I use my license on multiple computers?

No, each license key is bound to one device for security reasons. When you activate your license on a computer, it becomes linked to that specific device.

Need to change computers?

  • Monthly subscribers: Cancel your subscription and resubscribe to get a new key
  • Lifetime users: Contact support and we'll help you transfer your license
What happens if I cancel my monthly subscription?

When you cancel your monthly subscription:

  • Your license will be automatically revoked
  • The app will stop executing trades
  • You can resubscribe anytime to get a new license

You can manage your subscription through the Manage Subscription page.

Is my webhook URL secure?

Yes! Your webhook URL is:

  • Unique to you - Only your license key receives your signals
  • Authenticated - Connected to your license and device
  • Encrypted - All communication uses HTTPS/TLS encryption
  • Isolated - Other users cannot see or intercept your signals
Does my computer need to be on for trades to execute?

Yes, the Trade Control System app must be running on your computer with "Start Trading" enabled for trades to execute. The app receives signals in real-time and executes them locally.

Tips for 24/7 operation:

  • Use a dedicated trading PC or VPS
  • Disable sleep/hibernate modes
  • Set the app to start automatically with Windows or macOS
  • Keep your broker platform open and logged in
What is the difference between Monthly and Lifetime plans?

Monthly Plan ($20/month):

  • Full access to all features
  • Cancel anytime
  • Billed monthly

Lifetime Plan ($499 one-time):

  • Same features as Monthly
  • No recurring payments ever
  • All future updates included
  • Priority support
  • Best value for long-term users
How do I test if everything is working?

Use the built-in test features:

  1. Open Trade Control System and activate your license
  2. Click "Start Trading" to connect
  3. Use the "Test Execution" buttons (BUY, SELL, CLOSE) to verify your broker connection
  4. Create a test alert in TradingView with your webhook URL
  5. Trigger the alert and watch the signal appear in the app

The "Positions" panel shows all received signals with timestamps.

Pricing

Is Smart Folder free to use?

Smart Folder offers a free tier that allows you to protect files up to 500MB in size. For larger files and advanced features, we offer paid subscription plans starting at $20/month.

How does the file size pricing work?

Our pricing is based on the total size of the files you want to protect:

  • Free Tier: Up to 500MB
  • Standard: 500MB - 2GB ($20/month)
  • Professional: 2GB - 10GB ($40/month)
  • Enterprise: 10GB - 25GB ($150/month)
  • Expert Plan: Unlimited ($500/month)

The size limit refers to the total uncompressed size of the files you're protecting, not the resulting package size.

Do you offer discounts for annual subscriptions?

Yes, we offer a 20% discount for annual subscriptions across all our paid plans. This is a great option if you plan to use Smart Folder regularly throughout the year.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your subscription at any time. When upgrading, the new features will be available immediately. When downgrading, you'll continue to have access to your current plan's features until the end of your billing cycle.

Security

How secure is Smart Folder?

Smart Folder uses AES-256 encryption, the industry standard for secure data protection used by governments and financial institutions worldwide. All encryption happens locally on your device, and your files are never uploaded to our servers.

Can my protected files be reverse-engineered?

Smart Folder implements multiple layers of protection to prevent reverse engineering:

  • AES-256 encryption for all content
  • Code obfuscation techniques
  • Anti-debugging measures
  • Runtime integrity checks

While no security solution is 100% unbreakable, Smart Folder provides robust protection that makes unauthorized access extremely difficult and time-consuming.

Do you have access to my files?

No, we do not have access to your files. Smart Folder processes everything locally on your device, and your files are never uploaded to our servers. We designed the application with privacy in mind, ensuring that your content remains under your control at all times.

How can users verify that a protected package is safe?

All Smart Folder launchers are digitally signed, allowing users to verify their authenticity. We also recommend that users only download protected packages from trusted sources and verify the sender's identity before opening any protected content.

Technical Questions

What are the system requirements for Smart Folder?

For Smart Folder application:

  • Windows 10 or newer (64-bit)
  • 4GB RAM minimum (8GB recommended)
  • 500MB free disk space
  • Internet connection for license verification (paid plans only)

For running protected packages:

  • Windows 10+ / macOS 10.14+ / Ubuntu 18.04+
  • System requirements depend on the protected content
Do protected packages require installation?

No, protected packages are self-contained and do not require installation. Users simply download, extract, and run the launcher to access the protected content. This makes distribution simple and eliminates the need for complex installation processes.

Can I protect applications with dependencies?

Yes, Smart Folder can protect applications with dependencies. You should include all necessary dependencies in the folder you're protecting to ensure the application runs correctly when accessed through the launcher.

Is there an API for Smart Folder?

Yes, we offer an API for Enterprise and Expert plan subscribers. The API allows you to integrate Smart Folder's protection capabilities into your existing workflows and automate the creation of protected packages. Contact our sales team for more information about API access and integration options.

Still have questions?

If you couldn't find the answer you were looking for, our support team is here to help.

Contact Us