Frequently Asked Questions

Smart Folder is a desktop application that allows you to encrypt and package files for secure distribution. It's designed for developers, creators, educators, and businesses who need to protect their intellectual property while providing a seamless experience for end users.

Currently, Smart Folder is available for Windows 10 and newer. We're actively working on macOS and Linux versions, which will be available soon.

No, you don't need to create an account to use the free version of Smart Folder. Simply download and install the application to get started. For paid subscriptions, you'll need to provide an email address and payment information.

Getting started is easy:

1. Download and install Smart Folder from our website
2. Launch the application
3. Drag and drop the files or folders you want to protect
4. Configure your protection settings
5. Click "Create Protected Package" to generate your secure package

Smart Folder can protect virtually any type of file or folder, including:

• Executables and applications
• Documents and spreadsheets
• Images, videos, and audio files
• Source code and scripts
• Complete project folders with multiple file types

Yes, Smart Folder allows you to customize your launchers with:

• Custom names and icons
• Splash screens and loading messages
• License verification requirements
• Time-limited access options

Advanced customization options are available in the Standard, Professional, and Enterprise plans.

Yes, you can add password protection to your packages. Users will need to enter the correct password to access the protected content. We recommend using strong, unique passwords and sharing them securely with your intended recipients.

Yes, with our Standard plan and above, you can set expiration dates for your protected packages. After the specified date, the files will no longer be accessible, giving you control over the lifespan of your distributed content.

Smart Folder offers a free tier that allows you to protect files up to 500MB in size. For larger files and advanced features, we offer paid subscription plans starting at $20/month.

Our pricing is based on the total size of the files you want to protect:

• Free Tier: Up to 500MB
• Standard: 500MB - 2GB ($20/month)
• Professional: 2GB - 10GB ($40/month)
• Enterprise: 10GB - 25GB ($150/month)
• Expert Plan: Unlimited ($500/month)

The size limit refers to the total uncompressed size of the files you're protecting, not the resulting package size.

Yes, we offer a 20% discount for annual subscriptions across all our paid plans. This is a great option if you plan to use Smart Folder regularly throughout the year.

Yes, you can upgrade or downgrade your subscription at any time. When upgrading, the new features will be available immediately. When downgrading, you'll continue to have access to your current plan's features until the end of your billing cycle.

Smart Folder uses AES-256 encryption, the industry standard for secure data protection used by governments and financial institutions worldwide. All encryption happens locally on your device, and your files are never uploaded to our servers.

Smart Folder implements multiple layers of protection to prevent reverse engineering:

• AES-256 encryption for all content
• Code obfuscation techniques
• Anti-debugging measures
• Runtime integrity checks

While no security solution is 100% unbreakable, Smart Folder provides robust protection that makes unauthorized access extremely difficult and time-consuming.

No, we do not have access to your files. Smart Folder processes everything locally on your device, and your files are never uploaded to our servers. We designed the application with privacy in mind, ensuring that your content remains under your control at all times.

All Smart Folder launchers are digitally signed, allowing users to verify their authenticity. We also recommend that users only download protected packages from trusted sources and verify the sender's identity before opening any protected content.

For Smart Folder application:

• Windows 10 or newer (64-bit)
• 4GB RAM minimum (8GB recommended)
• 500MB free disk space
• Internet connection for license verification (paid plans only)

For running protected packages:

• Windows 10+ / macOS 10.14+ / Ubuntu 18.04+
• System requirements depend on the protected content

No, protected packages are self-contained and do not require installation. Users simply download, extract, and run the launcher to access the protected content. This makes distribution simple and eliminates the need for complex installation processes.

Yes, Smart Folder can protect applications with dependencies. You should include all necessary dependencies in the folder you're protecting to ensure the application runs correctly when accessed through the launcher.

Yes, we offer an API for Enterprise and Expert plan subscribers. The API allows you to integrate Smart Folder's protection capabilities into your existing workflows and automate the creation of protected packages. Contact our sales team for more information about API access and integration options.